Applicability
By either accepting an extended offer or by making an order, all customers explicitly accept the General Terms and Conditions.
Any deviation or modification from the codes which are listed below are only effective if they have received a confirmation in writing by our management.
All rights and entitlements that are listed and described for Deewan in these General Terms and Conditions, and any further agreements will also be applicable to intermediaries or any third parties deployed by Deewan.
Quality Management
Regarding any complaints or chances of dissatisfaction the management needs to be informed immediately, so that strict action can be taken.
Prices and Offers
All prices are listed in riyals, and include VAT.
In certain situations, promotional or discount prices may apply. These prices are valid only during a specific time period. No entitlement to these prices may be invoked before or after the specified period.
Deewan cannot be held responsible for any price indication that are evidently wrong. For instance, as a result of typing errors or printing errors. No rights may be derived from incorrect price information.
Cancellations
Before confirming your reservation, always be careful and check that you have received the correct number of persons. Wrongfully ordered or reserved numbers of people are non-refundable.
All the purchases are final. The dinner bought here cannot be returned for any refunds whatsoever; group bookings paid for on the website likewise cannot be cancelled by the purchaser and refunds claimed for any reason whatsoever.
Payments
Methods of payment that are accepted by us include: Cash, Visa, Mastercard, American Express.
You will not receive confirmation of your definitive booking until your payment has received its approval and acceptance.
Other Provisions
The law of Saudi Arabia applies to all agreements entered into with or concluded by Deewan. Any disputes arising directly or indirectly from these agreements will be exclusively settled by the Court.
Limitation of Liability
Deewan’s total and aggregate liability under or in connection with any order shall in no event exceed or be higher than the invoiced amount.
Deewan shall not be liable for any errors on catalogues, menus, brochures or other printed material submitted to the Purchaser.
The limitation of Deewan’s liability set out in this clause shall not apply in cases where Deewan has been in the wrong and is guilty of gross negligence.
Customer Comments, Feedback, and other Submissions
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole direction as unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property on these Terms and Conditions.
Personal Information
Errors, Inaccuracies and Omissions
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all the information in the Service or any related website has been modified or updated.
Indemnification
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all the information in the Service or any related website has been modified or updated.
Severability
Termination
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire Agreement
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Governing Law
Changes to Terms and Conditions
We hold the right, in accordance to our sole discretion, to carry out any updates, changes or replacements of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.